Privacy Policy

Effective Date: 19/03/2026

CITISHAN (“we”, “our”, “us”) operates the website citishan.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, billing and shipping address
Payment Information: Payment details processed securely through third-party payment gateways (e.g., PayHere)
Technical Data: IP address, browser type, device information, and browsing activity

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and customer support
Improve our website and services
Prevent fraud and ensure secure transactions
Send promotional offers (only if you opt-in)

3. Payment Security

We do not store your card or payment details. All transactions are securely processed through trusted third-party payment providers such as PayHere, using encrypted technology.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Delivery and courier partners for order fulfillment
Payment service providers for secure transactions
Legal authorities if required by law

5. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings.